Privacy Policy
This Privacy Policy describes how LEO Pharma (“we” or “us”) processes your personal data when you register for one of our services on our website, are in contact with us, or use our website.
The data controller is
LEO Pharma UK/IE:
Building 5, Foundation Park,
Roxborough Way
Maidenhead
SL6 3UD
United Kingdom
Company ID: 00662129
https://www.leo-pharma.co.uk
Phone: +44 (0)1844 347333
email: medical-info.uk@leo-pharma.com (UK) or medical-info.ie@leo-pharma.com (Ireland). (“LEO Pharma”).
Use of your personal data
1. Administering and enabling use of our services
Personal data will be processed for the purpose of providing you with the service you have registered for. For some services, specific information on the purpose of the processing will be made available in connection with the collection of personal data when registering to the service.
We process the following personal data about you:
- Information you provide to us for the purpose of registering with us, including your name, e-mail address, address, profession and workplace;
- Information relating to transactions carried out between you and us on or in relation to this website.
We process your personal data for the purposes above when the processing is necessary for:
- The performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract (GDPR, art. 6.1.b);
- Pursuit of our legitimate interests in communicating with you, handling your enquiries in relation to our services, and improving our services (GDPR, art. 6.1.f).
We collect the personal data directly from you.
LEO Pharma may share your personal data with:
- Suppliers and vendors that we work with to assist our company, meaning service providers, technical support, supply services, and financial institutions;;
- LEO Pharma Affiliates, meaning any affiliate, company, corporation, firm, partnership or other entity controlling or controlled by LEO Pharma;
- Public authorities.
Personal data will be retained as long as necessary for providing you with the given service.
2. Marketing
Personal data will be processed for marketing-related purposes, including sending relevant information regarding our products and services (direct marketing), and for targeting our communication with you. We will not send you direct marketing, unless you have given your consent. You may revoke your consent at any time and discontinue the use of the service.
We process the following personal data about you:
- E-mail address, name, address, telephone number, profession and workplace.
We process your personal data for the purposes above when the processing is necessary for:
- Pursuit of our legitimate interests in sending you direct marketing, and targeting our communication with you (GDPR, art. 6.1.f).
We collect the personal data directly from you.
LEO Pharma may share your personal data with:
- Suppliers and vendors that we work with to assist our company, meaning service providers, technical support, supply services, and financial institutions.
Personal data will be retained as long as necessary for providing you with the given service. If you withdraw your consent, we will delete your personal data when no longer required for documentation purposes in accordance with local legislation.
3. Cookies
When you use our website, cookies are used to collect personal data about your behavior for the purpose of optimizing our website and our services, generating statistics and for marketing. LEO Pharma also uses web analysis tools, such as Google Analytics provided by Google, and LEO Pharma and the provider of such third party cookies act as joint data controllers. You can read more about this and locate a link to the privacy policies of such third party providers in the cookie overview, which can be accessed through LEO Pharma’s Cookie Policy. You may read more about the use of cookies in LEO Pharma's Cookie Policy, which can be found by clicking on the cookie-icon at the bottom left of this website.
We process the following personal data about you:
- • Information about your computer and about your visits to and use of our website, including your IP address, browser type, geographical location, length of visit and number of page views. Such information will be collected via cookies.
We process your personal data for the purposes above when the processing is necessary for:
- Profiling and tracking of your use of our website for marketing-related purposes will be based on your consent (GDPR article 6.1.a). You may withdraw or change your consent at any time by clicking on the cookie-icon at the bottom left of this website;
- Pursuit of our legitimate interests in providing you with an interesting website that works optimally (GDPR article 6.1.f).
We collect the personal data directly from you.
LEO Pharma may share your personal data with:
- Third party providers setting cookies on our website;
- Suppliers and vendors that we work with to assist our company, meaning service providers, technical support, supply services, and financial institutions.
Personal data will be retained as long as necessary for providing you with the given service. The retention times for cookies depend on the type of cookie. You may read more about the retention times in the cookie overview in our Cookie Policy, which can be found by clicking on the cookie-icon at the bottom left of the website.
4. Pharmacovigilance and reporting of Adverse Events
As a pharmaceutical company, LEO Pharma is under legal obligations to collect information about adverse events and other experiences related to information about the safety of our products. When you, your doctor or a third party provide us with information on adverse events, experienced with the use of our products, we record and process the information in order to meet our pharmacovigilance obligations. If needed, we will revert to the reporter and request additional information about the experience. These obligations allow marketing authorization holders and public authorities to learn from experiences in order to minimize the risks for patients.
We process the following personal data about you:
- Information on the Adverse Event (i.e. any untoward medicinal occurrence in a patient using a medicinal product) or Other Experience(s) (i.e. events which describe the circumstances around the use of a drug which potentially could cause drug related problems or which could potentially give new knowledge of a drug. e.g. pregnancy exposure or medication errors);
- Patient age and/or sex, date of birth, patient initials
- Results of tests and procedures relevant to the investigation of the patient;
- If applicable, date and reported cause of death;
- Information on the primary source(s) which allow the relevant affiliate or partner of LEO to request additional information as needed;
- Relevant medical history and concurrent conditions;
- The name of the medicinal product(s) and the active substance(s);
- Concomitant medicinal products, and past-medical drug therapy for the patient;
- If you are a reporter of Adverse Events/Other Experiences, we will only process the following personal data: Name, contact information, place of work and profession.
We process your personal data for the purposes above when the processing is necessary for:
- Complying with a legal obligation to collect and report information related to pharmacovigilance and safety of our products (GDPR, art. 6.1.c, and art. 9.2.i).
We collect the personal data from either (i) an individual reporting the Adverse Event, which is often a healthcare professional, (ii) a hospital or site, or (iii) companies handling pharmacovigilance activities on our behalf.
LEO Pharma may share your personal data with:
- Public authorities;
- Suppliers and vendors that we work with to assist our company, meaning service providers, technical support, supply services, and financial institutions.
Records and reports will be retained for a minimum of 10 years after the marketing authorization has ceased to exist pursuant to art. 12(2) in the EU Commission’s Implementing Regulation (EU) No 520/2012 on the performance of pharmacovigilance activities.
Transfers of personal data to countries outside the EU/EEA
In order to provide some of our services, we may transfer your personal data to a supplier, vendor or LEO Pharma Affiliates located in countries outside of the EU/EEA. Such transfers will only take place on the basis of appropriate safeguards, such as the European Commission’s Model Contracts for the Transfer of Personal Data to Third Countries, which can be found here, or a decision by the European Commission deeming the third country to have an adequate level of protection of personal data.
If you want more information about whether your personal data will be transferred to a country outside the EU/EEA, please contact us by email at dataprivacy@leo-pharma.com.
Security of your personal data
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Passwords
If you are given a password to access some of the services and/or content of the website, you undertake to use it in a diligent manner and keep it secret at all times. You will consequently be responsible for keeping it safe and confidential.
Your rights
You have the following rights:
- You are entitled to request access to, rectification or erasure of your personal data.
- You are also entitled to oppose the processing of your personal data and to request restriction of the processing of your personal data. • You have in particular an unconditional right to oppose the processing of your personal data for direct marketing purposes. • If the processing of your personal data is based on your consent, you are entitled to revoke such consent at any time. Revocation of your consent will not affect the lawfulness of the processing carried out prior to your revocation of consent. • You are entitled to receive personal data which you have provided to us in a structured, commonly used and machine-readable format (data portability). • You can always lodge a complaint with a data protection authority.
Further, you have a right to object to the following processing:
- You have a right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on art. 6.1.e or art. 6.1.f, including profiling based on those provisions.
- When your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data for such marketing.
You may exercise these rights by writing to the below mentioned e-mail address.
Contact information
If you have any questions about our processing of your personal data, you are always welcome to contact our Data Protection Officer. You can contact our Data Protection Officer in the following ways:
- By e-mail: dpo@leo-pharma.com
- On the phone: +45 4494 5888
- By letter: LEO Pharma A/S, Industriparken 55, 2750 Denmark, c/o Data Protection Officer
UK/IE/MAT-69593. November 2023
Adverse events should be reported.
For the United Kingdom, Reporting forms and information can be found at:
Adverse events should also be reported to Drug Safety at LEO Pharma by calling +44 (0)1844 347333 or e-mail
For the Republic of Ireland, Reporting forms and information can be obtained from:
HPRA Pharmacovigilance, Tel: +353 1 6764971, Website:
Adverse events should also be reported to Drug Safety at LEO Pharma by calling +353 1 4908924 or e-mail: